Privacy Policy
Privacy Policy
Effective: September 6, 2026
Back In Balance Chiropractic (“we,” “us”) respects your privacy. This policy describes what information this website collects, how it is used, and the choices you have.
Information You Provide
If you book an appointment through this site, your booking details (such as your name, contact information, and appointment preferences) are collected and processed by our online scheduling provider in order to schedule your visit. If you contact us by email or through a form on this site, the messages and contact details you submit are collected so that our team can respond to you. You can always contact us directly by phone instead.
Information Collected Automatically
When you visit this site, standard web server information (such as your IP address, browser type, referring page, and date/time of access) may be logged. This information is used to understand aggregate traffic, administer the site, and improve the experience. It is not linked to personally identifiable information for advertising purposes, and we do not sell your personal information.
Embedded Third-Party Services
Some features of this site are provided by third parties, including our online scheduling system (appt.link), our online payment processor (Payments Gateway), and embedded Google Maps. When you interact with these features, the relevant provider may collect information under its own privacy policy. We encourage you to review the policies of any third-party service you use.
How We Use Information
We use the information described above to schedule and manage appointments, respond to inquiries, process payments, operate and improve this website, and communicate with you about your care. We do not sell your personal information.
Health Information
This website is not the place to send medical records or detailed health information. Health information you share with us as a patient of the clinic is handled under our Notice of Privacy Practices (HIPAA), which is available from the clinic on request. Information collected through the website for scheduling or contact purposes is handled under this policy.
Your Choices and Rights
You may contact us at any time to ask what contact information we hold about you from this website, to request a correction, or to request deletion where applicable.
Washington residents: Under the Washington My Health My Data Act, you have specific rights regarding any consumer health data we may collect through this website that is not already covered by HIPAA. You may contact us to exercise these rights, including the right to know, correct, delete, or withdraw consent.
Changes to This Policy
We may update this policy from time to time. The effective date at the top will reflect the most recent revision.
Contact
Questions about this policy can be directed to Back In Balance Chiropractic:
- Phone: (425) 437-9974
- Email: info@backinbalanceredmond.com
- Mail: 2761 152nd Ave NE, Redmond, WA 98052